The City of Tshwane has urged customers with tampered prepaid electricity meters to take responsibility and settle their debts through new payment arrangements.
MMC for Finance, Eugene Modise, encouraged affected customers to visit municipal offices to make payment arrangements for the electricity tampering fee.
Modise explained that by coming forward and addressing the issue, customers can avoid further penalties and potential legal action.
“More than 108 727 of the City’s total fleet of 358 042 prepaid meters on the vending system has not been converted to Key Revision Number (KRN)-2. This effectively means that 30% of the City’s prepaid meters are not vending on KRN-2. These non-vending meters are either tampered with or bridged,” Modise said.
In response, the City has introduced a payment plan to assist customers in normalizing their meters in line with KRN-2.
To ease the financial burden, the City has reduced the initial payment requirement. Instead of paying the full R29,000 tampering fee upfront, customers will now pay a R3,000 deposit.
“Customers must sign an acknowledgement of debt, and the remaining balance will then be paid monthly as per the arrangement that the customer made with Group Financial Services. Once a customer has finalised such an arrangement, the City’s technicians will visit the customer’s household or business premises to normalise or replace the meter,” Modise said.
To initiate the process, customers must visit the City’s credit control offices with their identity documents and the R3,000 deposit.
“The City of Tshwane appreciates those residents who have confessed to meter tampering and have now shown an interest to be responsible people,” Modise concluded.
Facebook Comments