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Social Media

MiWay calls black customers “baboon” in leaked mail

Town Press
Last updated: July 20, 2017 3:07 pm
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Town Press
July 20, 2017
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JOHANNESBURG – MiWay insurance is the new face dealing with a racist claim. An email screenshot was flashed on social media in which black clients are referred to as ‘baboons’, with chief executive officer Rene Otto calling it ‘fake news’ and a ‘hoax’.

In the email, which has been doing the rounds on social media, one official reminds another of a managerial decision not to take 90% of the claims from black clients, adding that this would be an opportunity to save money and ‘punish these black baboons.

Whoever leaked this #Miway I salute for your bravery. Should you be fired #TouchHD will hire. pic.twitter.com/5rx5STKSbm

— Tbo Touch (@iamtbotouch) July 20, 2017

About that @miwayinsurance story. I’m no detective but that screen grab is totally fake. Never seen spellcheck on a received email. #MiWay pic.twitter.com/OTrI6eGo7M

— Brent Lindeque (@BrentLindeque) July 20, 2017

Miway Responds
MiWay CEO, René Otto said: “MiWay is a proudly South African company committed to diversity and transparency. We have been made aware of a racist email purported to have been written and sent by a member of staff. An urgent investigation was launched and we can confirm that the email with its content was never sent from a MiWay employee. There was also no such meeting that took place or decision to this effect. We are tracing the source of this fake content on social media and will take strong and appropriate action against anyone using our brand to disseminate offensive and derogatory comments.”

Social media users weigh in

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Have you cancelled your #MiWay insurance cover yet? Better do so if your’e black and proud. #BlackTwitter @miwayinsurance #racismmustfall pic.twitter.com/SrhXsN0g3M

— Lwazisto (@Lwazistos) July 20, 2017

I’m waiting for that black person to defend #MiWay before the company even draft that “fake apology “.please blacks don’t pic.twitter.com/VnH2nMqvfd

— #BoycottCarlinCup (@NkatekoNdhima) July 20, 2017

#MiWay story is so clearly fake news. Don’t share it. MiWay could def sue for defamation and the targeted employee for privacy/dignity…

— Emma Sadleir (@EmmaSadleir) July 20, 2017

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If u BLACK have a policy with miway CANCEL it NOW#Miway pic.twitter.com/YFyBKrcRE1

— Mfana II (@MfanaPhone) July 20, 2017

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