Transport Department Urges E-Hailing Apps to Register Before Licensing
Johannesburg, South Africa — The National Department of Transport (NDoT) has called on all e-hailing app providers in the province of Gauteng to register their digital applications ahead of applying for any operating licences at provincial level, in compliance with Section 66(A) of the National Land Transport Amendment Act, 2009 (Act No. 5 of 2009).
The directive is part of a broader effort to reconcile the rapid growth of ride-hailing services in Gauteng with the regulatory framework, aiming to create a more transparent, safe and compliant environment for both commuters and operators. The provincial authority emphasised that app providers must submit registration to the National Public Transport Regulator (NPTR) through the province’s regulatory entity before any licence for operators is considered.
For South African businesses and stakeholders in the mobility ecosystem, including app developers, service providers and transport operators, this signals a tightening of compliance standards. Companies active in e-hailing must review their legal status, ensure app registration is completed and prepare for regulatory scrutiny. The move also underlines the importance of aligning digital platforms with public-transport regulation frameworks, which may have downstream implications for investment, partnerships and market entry strategies.
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