Pretoria: The South African Police Service has noted the withdrawal of SAPU from CCMA negotiations and the resumption of strike action at SAPS 10111 Call Centres.
We would like to reassure the communities we serve that contingency plans have already been implemented at all 10111 Call Centres to ensure that emergency calls are answered and responded to as a priority. These contingency plans are tried and tested as they were implemented successfully during the strike last month and proved effective.
The strike action is regarded as a protected strike by SAPU affiliated Public Service Act employees at 10111 Call Centres but “no work no pay” is applicable.
We caution against people making unnecessary or hoax calls to the 10111 number and from phoning the number to “test” if operators are working as this places a strain on the queuing system. The number is intended for crime-related emergency purposes.
The management of the South African Police Service remains committed to the negotiation process through the applicable platforms.