The National Consumer Commission has alerted South African motorists to a recall affecting more than 370 Volvo EX30 electric vehicles due to a possible fault in the high voltage battery system.
The safety campaign applies to selected 2024 to 2026 EX30 Single Motor Extended Range and Twin Motor Performance models. The concern stems from reports that the battery could, in rare circumstances, overheat when charged to high levels. This creates a potential fire hazard.
As a precaution, affected owners have been advised to limit their vehicle’s maximum charge to 70 percent until Volvo completes a permanent fix. The commission urged consumers not to ignore the recall and to arrange assessments and repairs with authorised Volvo dealerships. All work will be carried out free of charge.
Volvo informed EX30 customers of the issue on 30 December 2025 and emphasised that incidents of overheating remain extremely rare, representing roughly 0.2 percent of the vehicles identified globally. No injuries or South African cases have been reported.
The manufacturer has outlined simple steps for drivers to adjust their charging limit, including navigating to the vehicle settings, selecting the charging menu, and setting the battery target level to 70 percent.
Volvo added that the issue affects only specific EX30 versions and does not extend to any of its other models. Owners will receive further communication as the recall process progresses.
The EX30 made its South African debut in February 2024. According to GreenCape’s 2025 Electric Vehicles Market Intelligence report, it quickly became one of the country’s top selling electric cars, contributing 406 units to the market and accounting for more than 32 percent of local EV sales in its launch year.
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