Standard Bank has denied allegations of fraud linked to unauthorised payments on a client’s luxury vehicle, describing the claims as unfounded.
The response follows accusations made by retired professor Anele Mngadi Hammond, who took to social media alleging that the bank charged her duplicate instalments and harassed her after she spoke out.
Hammond claimed she had initially purchased the vehicle in cash through an international payment before being informed that the transaction had been reversed. She said she was then advised to proceed with financing the purchase through the bank.
According to her account, multiple deductions were made from her account over a three month period without her consent after the financing arrangement was put in place.
In a statement, Standard Bank said it had conducted an internal investigation and found the allegations to be “false and baseless.” The bank also rejected claims of intimidation or misconduct by its staff.
“Standard Bank or its representatives did not engage in any acts of violence or intimidation towards Dr Hammond or her family,” the bank said, adding that while individuals have the right to express their views, publishing inaccurate information is irresponsible.
The bank reiterated its commitment to investigating any further claims of fraud, maintaining that it takes such matters seriously.
Facebook Comments